There are times when you may need to upload documents on behalf of your tenants or other property managers for previous, ongoing, or future compliance periods. Using the tenant’s custom upload link ensures everything is documented properly. Here's how:
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(1) Uploading a Document During the Current Period:
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For current compliance periods, access the tenant upload link via the compliance object next to 'Tenant Responsible.' Use this link to directly upload the service document for the present period. Once uploaded, the Compliance Status will be set to "Document Received" until reviewed by the Ravti Compliance team.
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(2) Uploading a Document Future Compliance Period:
- If you need to document maintenance for a future period, click "Start Compliance" to establish this period in advance.
- Then, access it by clicking the hyperlink in the "Tenant Responsible:" field within the relevant compliance section.
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(3) Updating a Tenant Document in a Previous Compliance Period:
- To update documents from a past compliance period, navigate to the tenant's profile for that specific period.
- Click edit to switch the compliance status from, "Pending" to reactivate the hyperlink for updates. You can then upload your document to via the link.
- To update documents from a past compliance period, navigate to the tenant's profile for that specific period.
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